Job Description

Description

Position:  Audio/Visual Engineer with VTC Experience

Location:  Colorado Springs, CO

Sign-on bonus:  $10,000

Clearance:  Must hold an active Secret clearance; active TS or TS/SCI preferred

Responsibilities:

• In support of Missile Defense Agency events, install (to include design and test), operate, and maintain video conferencing equipment and Provide technical operational support in the Colorado Springs Missile Defense Agency Integrations and Operations Center.
• As requested, provide video conferencing event planning packages consisting of test plans, engineering assessments, configuration drawings, accreditation documentation (as required) and other applicable documents or information
• Provide technical operational support of the Video Services Operation Center (VSOC)
• Operate audio/visual equipment within spaces such as Conference Rooms, Work Meeting Rooms, Command and Control Centers, OPS Floors.
• As operational tempo permits, provide VTC and collaboration system facilitation to support customers and users.
• Provide VTC and A/V operational support and facilitation within Top Secret SCI/SAP facilities.
• Maintain the video conferencing-unique hardware, software, and peripherals. (e.g., Telepresence, CODEC, AV, Gateways, Displays, Projectors, AMX/Extron Touch Panels, Biamp/Extron DSP’s, Fiber and DTP Transmitter and Receiver Extenders).
• Utilize the existing incident management tracking tool (e.g., Remedy) for all related maintenance activities.
• Maintain equipment per Information Assurance guidance from both the manufacturer and Government (e.g., the CERT IAVM and DISA).
• Troubleshoot and resolve collaboration and business application incidents
• Perform preventative maintenance services in accordance with the manufacturer's recommended preventative maintenance schedules and SOPs
• Execute configuration management plans, processes, and procedures.
• "Maintain/utilize manufacturer service and/or maintenance agreements."
• Coordinate, integrate, implement (including test, and accept), future collaboration services and equipment.
• In conjunction with site security processes, comply with access control procedures for facilities housing Video Conferencing systems."
• AMX/EXTRON Program experience. Experience programming, writing, modifying, existing/new code via AMX Control systems and Extron Control Systems

Relevant Certification:

• CEDIA Certification a plus
• CTS,CTS-I, or CTS-DCertification a plus
• CEDIA Certification a plus
• AMX ACE a plus

Requirements:

• Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information
• High School Diploma required
• Associate or Bachelor Degree in Engineering, Computer Science, or related field preferred
• 5+ years experience in the Audio Visual industry

• Be a team leader and possess excellent leadership qualities
• Must possess an extremely meticulous and organized working style and have an ability to work as part of a team.
• Must possess the following skills: in-depth knowledge of installation, operation, maintenance, scheduling and support of Audio/Visual Equipment, desktop and conference room VTC systems, and Video Projection/Production Equipment in a secure government or military environment. Including:
  • Video projection and Display Equipment.
  • Digital Video processing and transport Equipment.
  • Audio equipment including Microphones, Amplifyers, Speakers and Digital Signal Processors.
  • Control System processors and User Interfaces.
• Working knowledge of AV concepts such as acoustics, lighting, aspect ratios, font size versus distance, scan rates, video standards and digital and analog transmission systems.
• Working knowledge of TEMPEST standards and IA concerns for multi-classification multimedia systems
• Strong verbal and written communication skills experience.
• Expertise with Computer aided drawing program such asAutocad(Prefered) or Visio.
• Familiarity with Microsoft Windows and Office products required.
• Experience with Tandberg/Cisco systems installation, maintenance, and troubleshooting.
• Experience with Control system installation and programming (AMX and/or Extron).
• Experience with lighting and shade systems installation (programming a plus).
• Knowledge and experience with computer network configuration.
• Understanding electrical current (a plus).

NMR Conulting is an Equal Opportunity Employer (EOE).  M/F/D/V

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