Job Description

Job Description

Ingram Content Group (ICG) is hiring an  Operations Manager  to contribute to our  Manufacturing  team in  Jackson, TN .  An Operations Manager manages the overall operations to optimize production and quality while reduction cost, encourages and develops assigned leadership team and works to continually improve the status quo. This person oversees multiple manufacturing process and packaging operations through hands-on leadership including being on the floor daily. The manager ensures departments are meeting expectations through building credibility, mastering products and manufacturing processes, evaluating Supervisors and Leads capabilities, building and solidifying relationships with key managers. This individual supervises all associates, directly or indirectly, and takes responsibility of the assigned shifts day to day operations

Want to join a key team that helps the world read?

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you!

Schedule:

• C Shift: Sunday – Thursday, 7:00pm – 7:00am

Required

Qualifications

• College degree or directly related year for year experience
• 3 or years of management experience
• 1 or years of manufacturing experience

Essential Duties:

• Manages human resources, materials and equipment necessary for the daily production and shipping of books to LSI customers, including but not limited to, order routing, material requisitioning, shift staffing, and quality control.
• Coordinates with other LS Departments, to resolve customer complaints, rush orders and meet client needs.
• Oversees and directs supervisors on assigned shift.
• Composes and approves associate evaluations and maintain accurate attendance/time records; recommending disciplinary measures, as needed.
• Interviews applicants, approves hiring decision and oversees training, 
• Ensures that safety and hazardous material guidelines are followed by associates at all times.

Additional Information

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistant programs, Group Legal, & more
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Casual Dress Code

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

Ingram Content Group LLC is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EEO/AA Employer/Vet/Disabled
• We participate in EVerify.
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