Job Description

Hilton Waikoloa Village is a beautiful 62-acre resort located in Waikoloa, Hawaii along the sunny Kohala Coast. You will work within an amazing team and be provided all the support to continue to contribute and grow in your career. In addition, you will find our Aloha Spirit throughout every corner of our property. 

Currently we are seeking a Property Operations Manager where we know that you’ll love being a part of the Hilton team that is ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list!

*The annual salary range for this role is $75,000 - $85,000 and is based on applicable and specialized experience and location.

What will I be doing?

As Property Operations Manager, you will lead and support the engineering department and would be responsible for managing the functionality and safety of the facility to protect the well-being of all guests and team members in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Manage the functionality and safety of the facility, including, but not limited to, physical buildings, mechanical equipment, electrical systems, heating and cooling systems, life safety systems and grounds according to federal, state and local regulations.
• Conduct facility inspections and direct general construction and the installation, maintenance and repair of all electrical, mechanical and architectural systems throughout the facility to ensure operational efficiency and safety.
• Assign, verify and document completion of all routine maintenance and repairs in the property maintenance management system.
• Communicates with city/county/state officials to ensure the proper maintenance of permits and licenses, to coordinate required inspections and to ensure full compliance with codes, regulations and safety standards to protect the well-being of all guests and team members.
• Assists in the execution of capital projects and property rehabilitations.
• Monitor team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations, providing professional development and delivering recognition and reward
• Recruit, interview and train team members.
• Lead daily stand up meetings and trainings.
• Act as liaison between hotel and vendors to review and assess latest hotel technology and products related to facility efficiency.

The ideal candidate will have:

• 2+ years of property operations leadership experience, preferably in a hotel/resort setting.
• Basic knowledge of engineering - especially plumbing.
• The ability to lead, train and develop team members.

For more information on the property, please visit:

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Dependability

Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And our amazing Team Members are at the heart of it all!

The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Health insurance 
• Career growth and development 
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program 
• Best-in-Class Paid Time Off (PTO)  
• Supportive parental leave
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education : Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

*Please note, benefits may vary depending on the classification and union status of the position.

*The annual salary range for this role is $75,000 - $85,000 and is based on applicable and specialized experience and location.

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